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Marissa Brower

Highly skilled and experienced creative strategist with a proven track record of successfully developing and implementing social media strategies to drive brand awareness, engagement, and growth. Seeking a challenging position in a dynamic organization where I can utilize my expertise to maximize the company's social media presence and achieve its marketing objectives.

Experience

Nov 2021 - present

Wix.com

Tel Aviv, Israel

Naples, Florida

Social Media Manager

  • Tripled Wix’s TikTok upload frequency to stay current, competitive and timely with trends

  • Achieved a 50% growth in Wix’s TikTok followers in less than 8 months

  • Implemented a new streamlined TikTok strategy to better fit the platform and brand voice

  • Conceptualize, film, and edit short form video content for both Wix’s TikTok and IG Reels

  • Develop, manage, and implement social media strategy while ensuring brand consistency

  • Research current social media trends and inform management of changes that may be

    relevant to marketing activities

  • Quickly shouldered the responsibilities as LinkedIn Manager while continuing my duties as

    TikTok Manager

Mar 2020 - Dec 2022

Freelance

Tel Aviv, Israel

Video Content Creator

  • Created, produced, and edited comedic content on TikTok, Instagram, and YouTube using

    various  editing, graphic design, and image creation software to drive engagement

  • Organically grew my TikTok audience from 0 to 205,000+ followers in less than 18 months

  • Organically grew my YouTube audience from 100 to 35,000+ subscribers in less than a year

  • Gained a collective total of 8.5 million likes on my TikTok account and 2.5 million views on

    my YouTube channel

  • Collaborated with several brands including Gucci Beauty, Estée Lauder, L'Oréal, Nestlé,

    American Eagle Outfitters, MAC Cosmetics, GUESS, and more.

FEB 2020 - APR 2020

Medisafe Medication Management Platform

Boston, Massachusetts

Partner Success Manager

  • Accepted the opportunity to temporarily locate from Israel to Boston to assume the role of Partner Success Manager after a sudden absence in the position

  • Participated in ad hoc meetings to ensure client satisfaction and provide optimal service

  • Responsible for creating biweekly and monthly client metrics reports

  • Proposed new methods for evaluating information, extracting data, and identifying trends

DEC 2019 - SEP 2020

Medisafe Medication Management Platform

Haifa, Israel

Director of Customer Support

  • Implemented new user chat technology to facilitate swifter conflict resolution

  • Significantly improved customer satisfaction rating and average first reply time

  • Managed user feedback and support requests through multiple vectors

  • Aided development and quality assurance teams with version updates

  • Supervised all channels of user communication and customer outreach

OCT 2018 - Dec 2019

Medisafe Medication Management Platform

Haifa, Israel

Support Specialist & Behavioral Insights

  • Performed remote usability testing in order to improve user experience and identify issues

  • Provided effectual technical support in order to swiftly resolve problems

  • Created user tests and evaluated trends and patterns in user behavior

JUL 2016 - SEP 2017

SecureAuth Corporation

Irvine, California

Finance Intern

  • Interned during the summer of my junior year of college and was asked by my former manager to return the following summer as well.

  • Managed specialized information, reports, and forms dealing with fees and billing

  • Entered information into the financial accounting system of the company

  • Evaluated and interpreted data, in both the statistical and narrative form

  • Collected, understood, verified and reported accounting related-information to the Finance Director, Controller, and CFO

EDUCATION

Sep 2013 - Jun 2017

University of California at Santa Barbara

​Bachelor of Science in Statistical Science, Concentration in Applied Statistics

University of California, Santa Barbara, Class of 2017

Activities: Alpha Chi Omega Fraternity, Graphic Design Chair

SKILLS

Programming Languages/Databases: Python, C, C++, R, SQL, MySQL, SAS


Software: Microsoft Office, PowerBI, DataGraph, JIRA, Zendesk, InVision, Miro, Confluence, Google Drive, Trello, Final Cut Pro X, Creative Cloud, Adobe Photoshop, Adobe Lightroom, Monday, Asana

Languages: Native English speaker, high-novice Hebrew, and basic French knowledge

 

Superb problem solving abilities, highly organized and detail orientated. Excellent written, interpersonal and oral communication skills

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